Patient Reviews
"What a great place! I really appreciate how the amazing staff gets into the spirit and it shows how much they care about their patients. It says a lot about this orthodontist office. Truly a safe haven for kids!"
"We have had four family members use Dr. Caraway over the course of 8 years. In the beginning, customer service was fantastic, we loved the orthodontist, and we were very pleased with the results. However, over the past year, there has been a significant decrease in customer service, and overall experience. They never answer their phone. When they do receive a voicemail from us, they always call us back at 5 PM on Thursday, when they close all day Friday.Today I brought that to their attention and I was pleased with the result. They understood there was an issue with the phones, and they have had a staffing turnover. They took the time to talk to me about the issues that I had, let me know what was going on, and wanted to make it right. I appreciated that response. When you go from always being listened to, to being completely ignored, it doesn’t feel good. From what I can see, they’re going to make it right and that is excellent! I appreciate them accepting the constructive criticism and going the extra mile to make it better. Thank you!"
"Dr. Caraway and his staff are top notch! Today was our third meeting with Dr. Caraway, and I’ve never seen him deviate from the pleasant and jovial demeanor he presents. My 10 year-old daughter even finds his “Dad jokes” humorous. More important than the comfort felt while being there is the true sense of not feeling pressured in any of the recommendations being made. I would have no hesitation in recommending Dr. Caraway; if anything, book a consult…you’ll see what I’m talking about."
"We have been seeing Dr Caraway for a few years now. The service is always great, friendly staff. Dr Caraway always calmly explains what needs to be done and works really well with our regular dentist."
"Dr. Caraway and his staff have been great for both of my kiddos and their orthodontic needs. Thank you!"
"Always friendly staff"
"Dr Caraway and everyone in the office is very friendly, caring and would recommend them to anyone needing orthodontic careWe were referred to another Orthodontic office by our dentistBut after reviews from friends, glad we switched to Caraway!"
"We love Caraway Orthodontics! They are so friendly, knowledgeable, and easy to work with. My daughter was nervous for her initial evaluation and the staff did everything possible to make her feel at ease and have a great experience."
"Dr. Caraway is so great with my kids. He makes it a fun experience for them. Everyone who works there are so nice and frienldy."
"Friendly, welcoming & knowledgeable staff, lovely office (my kids don’t want to leave the game area when we are there!). Highly recommend!"
"We are so happy we found this practice! Everyone in the office is always so friendly and helpful. Dr. Caraway is very kind and great with kids! Highly recommend this practice!"
"Caraway and his staff are so patient with my very nervous daughter and allow her to take the time she needs to get everything done! Thank you Caraway!"
"Me & my kiddos love Dr. Caraway!"
"Great doctor and staff clean and friendly!"
"My oldest daughter went through Caraway for her braces, and now my youngest is. My youngest has been a bit more difficult with additional issues, and their entire team has always been very thorough kind, caring and always excited for all the things. Love them!"
"I had the pleasure yesterday of coming into Caraway orthodontics to inquire about Invisalign treatment where I was guided through everything by Christina and Lynn. I felt so welcomed heard and informed by them, as a dental assistant myself it was one of the best in office experiences I’ve had! Dr. Caraway was also very welcoming informant and thorough in his exam to determine what the best course of action was for treatment. I left feeling confident in my treatment plan as well as the office I chose to start treatment with! I look forward to seeing them again and continuing my journey! Thank you Caraway orthodontics for the amazing care you provide to whoever walks through those front doors!"
"Without a doubt the best orthodontist I’ve been to. They are quick, kind, good at what they do, and actually care about fixing your teeth. I couldn’t recommend them more"
"Dr. Caraway and all the staff have been very welcoming and helpful, from the moment we stepped foot in to their office almost 4 years ago :)"
"I couldn't have been more pleased with the care we received from Dr. Caraway and his awesome staff. My daughters were both in braces for years, and Dr. Caraway made the entire process easy for all of us. His expertise can't go unmentioned either - one of my daughters had quite a "problem" set of teeth and Dr. Caraway saved us from a huge future headache - he knew exactly what to do and how to save her teeth. I can't recommend them enough."
"Dr Caraway and his staff are excellent. Very professional and accommodating. They back their work 100%. Highly recommended."
"I came to Dr. Caraway after I had some trauma to my mouth which caused me to need a new retainer. I was nervous after not having gone to an orthodontist for awhile. BEST STAFF EVER! These people were so incredibly welcoming and helpful. They truly know what they are doing and I am so beyond satisfied! I will forever go to Dr. Caraway’s office for any of my orthodontist needs in the future. They are all so great!"
"Dr. Caraway and team are knowledgable, kind, clean, professional, detail-oriented, happy and simply the best! Three of our children have had orthodontic treatment at this office and we couldn't be happier. We feel the work they have done is excellent and the process has been smooth. In fact, our daughter has decided she would like to look into orthodontics as a career and was inspired by them. We are so grateful we chose them. Their work and care have exceeded our expectations."
"So professional and knowledgeable! We went for a second opinion and are so glad we did. Definitely switching orthodontists."
"I can not say enough good things about Dr. Caraway and his team. He and his team are all friendly, professional, and knowledgeable. They made both of my girls feel comfortable during their appointments. I never feel rushed through appointments - Dr. Caraway is always willing to answer all of my millions of questions, and I feel like I can trust him."
"Great place and they work with you................"
"I had my two daughters go here with braces and they did a great job. The staff is very nice! I would recommend this place."
"We love these guys! Always helpful! Always cheerful! My kids enjoy coming in to be seen. I recommend them to anyone looking for somewhere to take their kids for braces!"
"I absolutely love this place. The office is run so efficiently. The staff are professional, well trained and accommodating. They have many systems in place so that the appointments are streamlined and even teach the children responsibility. Dr. Caraway is friendly, competent and particularly professional. The cost for services are competitive and the billing/ins. is done accurately. This is not only a fantastic orthodontist, but it is an example of how a business should be run, efficient, professional and kind. Pure quality. This was one of the best choices we have ever made. So lucky to have found this orthodontist."
"Dr. Caraway is attentive, kind and caring and offered me several options and spent a lot of time talking to me and making me feel comfortable. I highly recommend him."
"Incredible people, always timely and have absolutely zero complaints about this office. I strongly recommend them to all of my friends and suggest looking no further. If I could give more stars, I would!"
"We LOVE Caraway Orthodontics! From the moment we had our first evaluation, we could tell that the staff was amazing and the care we would receive was thorough and ethical. We never feel pressure and know Dr. Caraway always has our kids' best interests as his priority!"
"Our family loves Dr. Caraway and the whole staff!! They are all so helpful and caring!"
"Three family members have been seen or are currently being treated with braces (both Invisalign and traditional). Dr. Caraway is patient - centered with great communication. He and his staff have all been extremely friendly and made each of one of my family members feel like a part of their family. All of our treatment plans have been successful and on-time. We've never had a problem with scheduling - they are extremely flexible. Strongly recommend without hesitation!"
"They are so friendly and we just starting going and love going. Great price. Anyone looking check them out they have two locations one in Erie and Louisville."
"They are so friendly and we just starting going and love going. Great price. Anyone looking check them out they have two locations one in Erie and Louisville."
"We are so blessed to have Dr. Caraway right here in Erie. He is so wise, approachable, and he takes great care of all of his patients."
"Dr. Caraway and his staff are amazing. We feel like part of a big family when we have appointments. We have a large family with 3 children currently in braces. They are so good with each one and make them all feel important. I refer anyone looking for a kind, caring honest orthodontist to Caraway Orthodontics!"
"We always have a smooth, timely visit at Caraway in Erie because the staff there are the most professional I've experienced. The office is very well run, and Dr. Caraway is knowledgeable and communicative."
"Dr. Caraway and his staff are amazing! Thanks for all you do!"
