Patient Reviews
"Great job with both of my children. My oldest attempted Invisalign, but couldn’t maintain it and we switched to classic braces. I thought the transition was handled well. My youngest child had a missing tooth and the other teeth had grown around it. He required more complex care to get the adult tooth in place.Office is very well run and I find everyone pleasant. Easy to schedule.I’m very grateful to Dr Caraway and his team."
"What a great place! I really appreciate how the amazing staff gets into the spirit and it shows how much they care about their patients. It says a lot about this orthodontist office. Truly a safe haven for kids!"
"Excellent service! Our entire family received braces and Invisalign here, and we really appreciate the hard work of this fantastic team. Thank you!"
"We have had four family members use Dr. Caraway over the course of 8 years. In the beginning, customer service was fantastic, we loved the orthodontist, and we were very pleased with the results. However, over the past year, there has been a significant decrease in customer service, and overall experience. They never answer their phone. When they do receive a voicemail from us, they always call us back at 5 PM on Thursday, when they close all day Friday.Today I brought that to their attention and I was pleased with the result. They understood there was an issue with the phones, and they have had a staffing turnover. They took the time to talk to me about the issues that I had, let me know what was going on, and wanted to make it right. I appreciated that response. When you go from always being listened to, to being completely ignored, it doesn’t feel good. From what I can see, they’re going to make it right and that is excellent! I appreciate them accepting the constructive criticism and going the extra mile to make it better. Thank you!"
"Dr Caraway and his team are the best! He has done all 3 of my kids and husband’s braces."
"My experience so far with Caraway Orthodontics has been very exciting! I have always been happy after having my colors changed on my braces. I always thought that braces would hurt a lot and that the orthodontics where scary but really Caraway Orthodontics isn't. When I walk in I feel calm the environment there is so relaxing! When I look around everything is so well decorated and that makes me feel calm, like I said earlier.Now I may have only been going to Caraway Orthodontics for a year but something that I learned was that nobody there is ever cranky or sad but everyone there is cheerful, making a good environment.When I first got my braces put on I was 9 years old and I thought that it would hurt forever but actually it doesn't. Caraway Orthodontics sent me with wax and materials that I need for cleaning. My experience has been very exciting with Caraway Orthodontics."
"Dr. Caraway and his staff are top notch! Today was our third meeting with Dr. Caraway, and I’ve never seen him deviate from the pleasant and jovial demeanor he presents. My 10 year-old daughter even finds his “Dad jokes” humorous. More important than the comfort felt while being there is the true sense of not feeling pressured in any of the recommendations being made. I would have no hesitation in recommending Dr. Caraway; if anything, book a consult…you’ll see what I’m talking about."
"GREAT ORTHODONTIST!!!"
"We have been seeing Dr Caraway for a few years now. The service is always great, friendly staff. Dr Caraway always calmly explains what needs to be done and works really well with our regular dentist."
"The entire team is incredibly welcoming and kind from the moment you walk in. They always take the time to thoroughly address any questions and provide detailed explanations throughout the appointment."
"Positive and solution-focused. My teen and grade-schooler have both had excellent experiences with Dr. Caraway and the staff!"
"Dr. Caraway and his staff have been great for both of my kiddos and their orthodontic needs. Thank you!"
"Everyone is very friendly and knows what they're doing. We love Dr Caraway."
"Always friendly staff"
"All three of our kids have seen Dr. Caraway and they all have beautiful smiles. Caraway orthodontics makes the appointments speedy and fun with extra treats!"
"Dr Caraway and everyone in the office is very friendly, caring and would recommend them to anyone needing orthodontic careWe were referred to another Orthodontic office by our dentistBut after reviews from friends, glad we switched to Caraway!"
"We came to Caraway for a second opinion for my daughter’s braces, and had a tremendously better experience! Dr Caraway thoroughly explained the process using my daughter’s X-rays, and my normally anxious daughter was completely put at ease upon meeting Dr Caraway. We are super happy with the care she is receiving. Thank you!"
"We love Caraway Orthodontics! They are so friendly, knowledgeable, and easy to work with. My daughter was nervous for her initial evaluation and the staff did everything possible to make her feel at ease and have a great experience."
"Dr. Caraway is so great with my kids. He makes it a fun experience for them. Everyone who works there are so nice and frienldy."
"Friendly, welcoming & knowledgeable staff, lovely office (my kids don’t want to leave the game area when we are there!). Highly recommend!"
"We are so happy we found this practice! Everyone in the office is always so friendly and helpful. Dr. Caraway is very kind and great with kids! Highly recommend this practice!"
"Everyone is very professional and nice"
"We had a great experience with Caraway! The front desk is friendly and responsive, and Dr. Caraway always greets you with a smile."
"Caraway and his staff are so patient with my very nervous daughter and allow her to take the time she needs to get everything done! Thank you Caraway!"
"Everything at Caraway Orthodontics is great! Dr. Caraway is personable, highly skilled and knowledgeable. His staff is also wonderful. We have been seeing Dr. Caraway for several years and I am confident my kids will have beautiful smiles. Thank you!"
"Me & my kiddos love Dr. Caraway!"
"Dr. Caraway is top notch! Great with kids and adults and is so personable. He has now treated 3 family members and treats us like family. Now we all have great smiles!"
"Great doctor and staff clean and friendly!"
"My experience with Caraway Orthodontics has been exceptional. Everyone is fantastic at their job. The staff is also warm, welcoming, and helps to ease the anxiety that can come with the braces process. We had an issue come up with my retainer and they went above and beyond to resolve the issue. I was very impressed! 10/10 recommend!"
"My oldest daughter went through Caraway for her braces, and now my youngest is. My youngest has been a bit more difficult with additional issues, and their entire team has always been very thorough kind, caring and always excited for all the things. Love them!"
"Dr Caraway has a unique combination of excellent bedside manner and high intelligence. He keeps on the cutting edge of technology and uses it to great advantage for his patients. I have recommended him to multiple people."
"I had the pleasure yesterday of coming into Caraway orthodontics to inquire about Invisalign treatment where I was guided through everything by Christina and Lynn. I felt so welcomed heard and informed by them, as a dental assistant myself it was one of the best in office experiences I’ve had! Dr. Caraway was also very welcoming informant and thorough in his exam to determine what the best course of action was for treatment. I left feeling confident in my treatment plan as well as the office I chose to start treatment with! I look forward to seeing them again and continuing my journey! Thank you Caraway orthodontics for the amazing care you provide to whoever walks through those front doors!"
"Without a doubt the best orthodontist I’ve been to. They are quick, kind, good at what they do, and actually care about fixing your teeth. I couldn’t recommend them more"
"Dr. Caraway and all the staff have been very welcoming and helpful, from the moment we stepped foot in to their office almost 4 years ago :)"
"I couldn't have been more pleased with the care we received from Dr. Caraway and his awesome staff. My daughters were both in braces for years, and Dr. Caraway made the entire process easy for all of us. His expertise can't go unmentioned either - one of my daughters had quite a "problem" set of teeth and Dr. Caraway saved us from a huge future headache - he knew exactly what to do and how to save her teeth. I can't recommend them enough."
"Dr Caraway and his staff are excellent. Very professional and accommodating. They back their work 100%. Highly recommended."
"I came to Dr. Caraway after I had some trauma to my mouth which caused me to need a new retainer. I was nervous after not having gone to an orthodontist for awhile. BEST STAFF EVER! These people were so incredibly welcoming and helpful. They truly know what they are doing and I am so beyond satisfied! I will forever go to Dr. Caraway’s office for any of my orthodontist needs in the future. They are all so great!"
"Dr. Caraway and team are knowledgable, kind, clean, professional, detail-oriented, happy and simply the best! Three of our children have had orthodontic treatment at this office and we couldn't be happier. We feel the work they have done is excellent and the process has been smooth. In fact, our daughter has decided she would like to look into orthodontics as a career and was inspired by them. We are so grateful we chose them. Their work and care have exceeded our expectations."
"Dr. Caraway and his staff are kind, knowledgeable and pay attention to detail! Dr. Leavitt is an amazing addition to the team! As a dental hygienist, I highly recommend them for your orthodontic needs."
"We have two kids recently complete their braces with Caraway. Dr. Caraway was accurate in his estimate of the amount of time for each kid and the price was very fair compared to others in the area. Dr. Leavitt is a recent addition to the team and he has been great! He called us after each appointment and gave a complete update on their progress. Both doctors and the staff are very friendly - highly recommend Dr. Caraway and Dr. Leavitt!"
"So professional and knowledgeable! We went for a second opinion and are so glad we did. Definitely switching orthodontists."
"I can not say enough good things about Dr. Caraway and his team. He and his team are all friendly, professional, and knowledgeable. They made both of my girls feel comfortable during their appointments. I never feel rushed through appointments - Dr. Caraway is always willing to answer all of my millions of questions, and I feel like I can trust him."
"We interviewed a few orthodontists and got different opinions/pricing. We went with Dr. Caraway and his team who have now treated 2 of my kids. We have been so incredibly happy with the whole process and care. They are so skilled and helpful and it's apparent they stay up with the latest technology for the industry. I would recommend not choosing an orthodontist until you have had a consultation with Caraway Ortho first!"
"Great place and they work with you................"
"Dr Caraway is professional, experienced and caring.He works to provide the best treatment plan; then he and thestaff work with each client to provide them their mostbeautiful smiles!!!"
"Dr. Caraway has been amazing! After being let down by another orthodontist, my son had to have braces a second time. Dr. Caraway was able to meet my need to fix the problem and my son's to do it quickly. The office staff is always very friendly and in good spirits, very forgiving when you're running a few minutes late too. Both locations are clean, bright, and have a very relaxed atmosphere."
"What a great business. I always feel so welcome and confident of the services the staff provide. They are professional, and take care of their clients. I just wish they could be my regular dentist too! I love that they have two locations and I visit whichever one fits my schedule. Highly recommend the doctor and his staff kudos to this business !!!Pippa"
"I had my two daughters go here with braces and they did a great job. The staff is very nice! I would recommend this place."
"We love these guys! Always helpful! Always cheerful! My kids enjoy coming in to be seen. I recommend them to anyone looking for somewhere to take their kids for braces!"
"2nd Tucker with braces done with Dr. Caraway and staff. Thank you! We are very happy with our smiles and were in great hands. The staff is welcoming, friendly and very helpful. Braces off day is a fun surprise!"
"I absolutely love this place. The office is run so efficiently. The staff are professional, well trained and accommodating. They have many systems in place so that the appointments are streamlined and even teach the children responsibility. Dr. Caraway is friendly, competent and particularly professional. The cost for services are competitive and the billing/ins. is done accurately. This is not only a fantastic orthodontist, but it is an example of how a business should be run, efficient, professional and kind. Pure quality. This was one of the best choices we have ever made. So lucky to have found this orthodontist."
"Dr. Caraway is attentive, kind and caring and offered me several options and spent a lot of time talking to me and making me feel comfortable. I highly recommend him."
"Incredible people, always timely and have absolutely zero complaints about this office. I strongly recommend them to all of my friends and suggest looking no further. If I could give more stars, I would!"
"Everyone in the office is so genuine, positive and kind. You can't help but be happy whenever you're in the office, and they've made what can be a scary and hard thing totally comfortable. I'm impressed by Dr. Caraway's attention to detail and I trust them so much. Someone met us on a Sunday when my daughter lost a bracket so she wouldn't be in pain, and was so sweet about it. I'm thankful for them!"
"We LOVE Caraway Orthodontics! From the moment we had our first evaluation, we could tell that the staff was amazing and the care we would receive was thorough and ethical. We never feel pressure and know Dr. Caraway always has our kids' best interests as his priority!"
"We have really had a great experience with Dr. Caraway and his office staff at both locations. Great, friendly people on the phones - excellent waiting areas (my kids want to come!) Very patient and explanatory at every step of the way! So glad we found Dr. Caraway. Just as I am typing this, they have called twice to follow up on payment issues and are so willing to work with clients so that patients stay with their practice."
"Dr Caraway and Staff are very pleasant and all around good people. They listen to how the patient feels about their teeth. In my Daughters words. "The feeling I had while i was there is like a bunch of Rainbows in my heart because they want to help me get a beautiful smile."Thank you so so so much Dr Caraway and staff BIG hugs to all of you!"
"Dr Caraway and his staff are wonderful! Dr Caraway is a wonderful listener who takes the needs of his patients to heart and works hard to make sure they have a positive experience under his care."
"Our family loves Dr. Caraway and the whole staff!! They are all so helpful and caring!"
"Three family members have been seen or are currently being treated with braces (both Invisalign and traditional). Dr. Caraway is patient - centered with great communication. He and his staff have all been extremely friendly and made each of one of my family members feel like a part of their family. All of our treatment plans have been successful and on-time. We've never had a problem with scheduling - they are extremely flexible. Strongly recommend without hesitation!"
"Our daughter just got her braces and we have been so pleased. The entire staff has been not only kind and welcoming but also helpful! I really appreciate how they go above and beyond to not only make our daughter comfortable but also keep me informed as a parent. Highly recommend them!!"
"Dr. Caraway and his team is very professional with beautifully modern offices conveniently located in Louisville and Erie. He is active in the community and sponsors my son's little league baseball and local schools including Erie's Fall Festival. My daughter loved the electric toothbrush and goody bag she received during her orthodontic treatment. As a local dentist myself, I have confidence in Dr. Caraway, I refer all my orthodintic patients to him. My patients rave about Caraway Orthodontics! Higly recommended for both children and adults."
"Caraway Orthodontics is about way more than braces and beautiful smiles. The Caraway people are all about knowing their families. My youngest son just got his braces off -- he is happy -- I am sad. I will miss being a part of the Caraway family."
"My Two children have been patients of dr. Caraway for several years now and we are so deeply grateful for his expertise in Orthodontics . His offices and staff as well as himself are so gracious, kind, generous and experts at what they do.My children look forward to their appointments no matter how complex their treatments have been and the end result is easily observed in their perfect smiles :-)We could not have had a better experience and I strongly recommend dr. Caraway !:)"
"Great staff and experience with Caraway Orthodontics! We started with my daughter who is a complicated situation. All procedures, needed referrals, options explained at length and up front. No surprise costs or additional services. Now I am headed that way and had a very honest exam with all options explained and no pressure for unnecessary work. Staff is welcoming and helpful. Timely appointments with ability to stock up on extra supplies needed to keep teeth clean with braces. Highly recommend Dr. Caraway and his office for orthodontics!"
"They are so friendly and we just starting going and love going. Great price. Anyone looking check them out they have two locations one in Erie and Louisville."
"They are so friendly and we just starting going and love going. Great price. Anyone looking check them out they have two locations one in Erie and Louisville."
"We are so blessed to have Dr. Caraway right here in Erie. He is so wise, approachable, and he takes great care of all of his patients."
"Friendly, kind, cheerful people you actually look forward to seeing at appointments! Both offices have a refreshing, beautiful decor I enjoy being in. And they know their stuff when it comes to your teeth. Very pleased with my Invisalign experience. Staff even helped entertain my toddler when he accompanied me. Couldn't ask for better service!"
"Dr. Caraway and his staff are amazing. We feel like part of a big family when we have appointments. We have a large family with 3 children currently in braces. They are so good with each one and make them all feel important. I refer anyone looking for a kind, caring honest orthodontist to Caraway Orthodontics!"
"I brought my 8 year old daughter in to get evaluated and every person from the front to the back was so awesome in making her feel special. Dr. Caraway was so professional as well as thorough. He explained everything not just by telling us but by showing us on his massive screen in his office and it was easy to see what he was explaining. I would recommend this place to anyone."
"Dr. Caraway has done a wonderful job with both our kids. His prices are reasonable and the staff is warm and friendly."
"We always have a smooth, timely visit at Caraway in Erie because the staff there are the most professional I've experienced. The office is very well run, and Dr. Caraway is knowledgeable and communicative."
"Dr. Caraway and his staff are amazing! Thanks for all you do!"
"Thank you for making Witt's debanding appointment a celebration! Our entire experience with your office has been very positive over the past couple of years. I highly recommend you all!"
